![]() ![]() But I didn’t envy the task with the passengers in question. The seat belt sign did seem unnecessary for a lot of the journey, but we did keep a couple of rough patches so you can only assume they were just being cautious.Ĭustomer Service: There were a couple of unhappy passengers who really needed to go to the bathroom, and they made sure they were looked after as soon as they were able to. For the minimal duration though it’s totally fine – pending the people you’re sitting next to of course.įlight Experience: It was a bumpy ride, which seems common for these routes but that meant that the seat belt sign was on for almost the entire flight – which prohibited bathroom visitation… and due to post 9/11 rules in the USA, you can’t line up for the bathroom, so it was quite a battle to get the bathroom during the rare moments it was available. Even though I arrived at the airport 4 hours before my flight was due to depart, I was still one of the last people to check in, which meant I was one of the last to board and ended up with a middle seat, albeit close to the front of the plane. You’ll want to make sure you check in online AND bring a print out of your ticket to achieve that. So – you need to check in as early as possible to get the earliest boarding number to avoid the middle seat, or pay extra to be one of the first 15 people to board. The big difference between Southwest and other airlines, however, is that rather than being given a seat number, you’re given a boarding number. For an additional $8 you can access the internet yourself and for $5 they have a selection of films available to “rent”.Ĭomfort: This is a pretty standard low-cost 3-3 setup, that is akin to the likes of Jetstar in Australia. The stations are accessible via their in flight wi-fi, through your own device. In-Flight Entertainment: Live TV is included featuring 19 channels, from national news networks, New York based stations like NBC to channels the Food Network (which is always pretty entertaining). Meal Service: One non-alcoholic drink and snacks (trail mix and nuts in this instance) are provided, and then they do a couple of runs of water and juices throughout the flight. Flying Southwest to get there via an affordable direct flight, here’s my review of their service: Instead of flying directly to Austin, I flew in via San Antonio – about 90 minutes drive from Austin – to bring you a run of coverage that you’ll be seeing online soon. We continue our Flight Review series, this time back in the USA on our way to Texas for SXSW. ![]()
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